Improve first visit resolution by arming employees with this best in class mobile solution.
Field service lightning appointment booking.
Work order creation master data setup is.
Optimize your workforce and improve field service management with salesforce s intelligent field service solution formerly field service lightning.
The field service lightning managed package builds on salesforce s standard field service features to deliver a rich highly customizable experience for dispatchers and technicians.
Represents the appointment booking scheduling process in field service.
While field service lightning is traditionally used for field service operations it can also support some appointment booking use cases.
The grade of the available appointment booking slot.
Instantly book truth based service appointments from the service console or a customer community.
The field service lightning mobile app by salesforce is a brand new way to bring the full power of field service management to your mobile workforce.
To find the answer let s evaluate what type of scheduling you are trying to implement and determine how mature of a scheduling tool you will need.
Our field service mobile app enables teams to always be connected with access to the info they need to complete work seamlessly.
Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.
The time frame of the returned appointment booking slot.
Book appointments from the service console.
Public decimal grade get.
Field service lightning appointment booking api published on october 13 2017 october 13 2017 120 likes 27 comments.
For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm.
So when should a company pursue one or the other.
We are not focus on fsl org creation field service lightning enablement for you org or fsl managed package.
To be the default policy for dispatchers and appointment booking.
Built to be offline first field service lightning presents information in a clean and easy to use user interface and arms your workforce with the latest.
Assign a service appointment assign a technician using dispatch console full steps.